Data Migration of JTracker to BATS CRM
BATS CRM logo
WHAT IS HAPPENING ON JANUARY 1st , 2022?On January 1st, 2022, Cox Enterprises through Dealertrack and Central Dispatch will be conducting a forced migration of customer data from their current JTracker CRM (Customer Response Management) to BATS CRM.
This data will include customer information, billing details and payment information along with company data which is all supposed to be private. As members of Central Dispatch, we are required to be licensed and bonded. The only way to access Jtracker CRM is through a membership with Central Dispatch.
JTracker has been a leader of the industries CRMs since 2005. Parties Behind This DealAfter some digging, the involved parties are as follows:
CentralDispatch.com logo
JTracker.com logo
BATS CRM is owned by iBility Media. iBility Media is also a Lead Provider in the industry. iBility Media is associated with Gavin Kesten. Gavin Kesten owns Ship Your Car Now, a competitor broker company in the industry. 
Ship Your Car Now logo
Shady practices are seen in many online reviews for iBility Media. They are reviewed many times for selling filtered leads dating back to 2016. Multiple reviewers claim the leads they obtained from iBility Media were already booked through Ship Your Car Now. Click the images below or go to: https://autotransportleadsreview.com/ibilitymedia/ This would mean the leads were booked prior to selling to the competitors buying leads from iBility Media. This raises many alarms. Trusting a company accused of this can be very dangerous to the security of both company and customers who would use a car shipping service of some type. JTracker is a staple of the industry dating back to 2005. Ask anyone on the broker side of the auto transport industry and they will know what JTracker is. 
iBility Media logo
Before we examine Gain Kestens connection to all of this, we have to go over these little details first.
Here is an email I was sent by a worried individual Response from Tom at BATS CRM. 
Tom responds to a weary client
Google search 'Tom Kustura Sunbiz'.
What did you find? The only listing I can find with Tom Kusturas name attached on Sunbiz is: Date Filed on November 1st 2016. 73 TECH INC which is listed as INACTIVE on January 8th 2021.
After some digging, I found out who George Mavrantzas is.
Wait till you see why this should all be questioned. . Click George Mavrantzas Then come back here because there is More in relation to Gavin Kesten's connection. You should find a link when youre done. Lets check this known character in the auto transport industry. Gavin Kesten Ventures LLC has 6 different listings on Sunbiz.org. Google search Gavin Kesten Ventures Sunbiz. 
Gavin Kesten owns 6 GAVIN KESTEN VENTURES LLCs
This is a required listing to operate a business in Florida. Check BORO GEAR LLC and look at the address. Note the address. 
980 N Federal Highway #302 Boca Raton FL 33432
BORO GEAR LLC is at 980 N Federal Highway #302 Boca Raton FL 33432
GAVIN KESTEN'S CONNECTION TO ALL THIS?BATS is at 900 N Federal Highway #470 Boca Raton FL 33432
The Website Business Address is neighbors with BORO GEAR! Check the Google Maps Search HERE and confirm the addresses.
They are literally a 4 minute walk from each other.
900 N Federal Highway #470 Boca Raton FL 33432
Notice: Since the first screen shot was obtained on December 3, 2021, the year the website was dated has been removed. This means they updated and possibly thought about removing the address but realized it would be too suspect. Where is the year Tom? Why would you remove it??
We see you Tom Kustura. The link below is from Web.Archive.Org https://web.archive.org/web/20210519002047/https://w3.batscrm.com/ It will show you what was on the page May 19, 2021. The removal of the year 2019 OneVTMS, was executed on December 4th, 2021. 
BATS CRM removed 2019 from footer
why this deal is wrongWe pay $199/month for initial membership and $50/month each additional account with Jtracker which is managed by Dealertrack. We signed up for Jtracker because of its secure system and easy to use interface.
This is a conflict of interest between all the involved parties and is a potential security risk. Not only a risk to the broker companies involved but also a risk to their customers data being siphoned. We were not asked nor was a survey conducted to ask their users how we felt about this migration. COX Enterprises is a $21 Billion dollar company that should investigate this further. A better approach would be to create their own software or better, stay with Jtracker. It is rumored among the industry that iBility Media is connected to Gavin Kesten. This is very concerning as our customer data will be migrated to the organization. Gavin Kesten, through iBility Media will have access to ALL of our company and customer data with this Forced Migration. Tom Kustura of iBility Media RespondsOn December 10, 2021, Tom Kustura responded to the BATS CRM Petition. In his response, we can see he is linking himself to both BATS CRM and iBility Media. Tom stated he is the 100% owner of both companies.
Response in BATS CRM Petition by Tom Kustura, owner of iBility Media and BATS CRM
QUESTIONS ABOUT BATSCRM AUTHENTICITY.Many of us are curious, where is the legal documentation regarding BATS CRM?
Something dated before the famous Pop Up everyone received on December 1st, 2021. This system will be accepting important data from auto transport companies such as customer details and company leads. Leads! There are REVIEWS on the INTERNET that say YOU SELL FILTERED LEADS! 🤔 Should there be documentation proving that BATS CRM is capable? 🤔 Is there some type of legal license or Sunbiz document we can find online with the name BATS CRM listed? 🤔 Who would be accountable if something goes wrong? 🤔 Are we not valued members who pay for a service? Both Central Dispatch membership service fees and whichever CRM Central provides? 🤔 Do we not deserve answers? MEASURE A COMPANY BY THEIR REPUTATIONWe have prepared some #facts you should know that contradict Tom's response.
These reviews were pulled from: https://autotransportleadsreview.com/ibilitymedia/ 
Those are 9 out of 10 listed reviews dating back to 2016. These reviews were posted way before any deal was struck between Central Dispatch, Dealertrack and iBility Media.
A whopping '2 out of 5' stars ranked by 10 reviews. 9 are horrible and very concerning. With accusations of filtering leads to Ship Your Car Now, prior to selling, shouldn't the auto transport community be alarmed? 🤔 Would you let these ratings ship your car? 🤔 Would you buy their leads after seeing this? 🤔 Would you trust iBility Media and BATS CRM with your data? JTRACKER USERS DESERVE MORE RESPECT THAN THIS!Our customer and company data privacy should be treated with more respect that this.
iBility Media has a horrible reputation for selling leads. 🤔 Why ditch a good working system like JTracker that MANY who use it, have used it for over 2 decades without fail, for another system with such a checkered background? Show us legal documentation for BATSCRM. or should I say BATSCAM? We Demand Answers! Why is JTracker Loved by Brokers?
JTracker log in screen 2021
Since 2005, JTracker has been the preferred Customer Relations Management software by most brokers of the auto transport industry.
The easy to use interface and soothing green color scheme (which is the color of money 🤑) is a pleasure to work with on a daily basis. Personally, I have used JTracker since I first entered the Auto Transport scene in 2009. Ive sampled many different CRMs including Mega Bee, Granot, CarShipIO and still feel that JTracker is superior. 
Follow-up Today tab on JTracker CRM
JTracker also provides automatic quoting. Ive never used that feature but based on what Ive heard from brokers who do, it works quite well. Customizing your emails and inserts is super easy. If you know just a little code, you're set. Most of it is self explanatory. Anyone who says otherwise will end up trying to sell you their own CRM because they want your business. I promise you, this page will never promote or advertise any auto transport service or company. Most who use JTracker are happy and would be happy with using the platform till they retire. 
JTracker Create New Quote Page
Many companies are built around their Customer Relations Management software. Its only right. Customers are the main source of income. A database to manage, interact, charge and organize details is necessary for any company to be successful. Control, feel and accessibility are major points to consider when adjusting your business to a any Customer Management software. Staring at a screen daily affects your mood depending on what your eyes are focusing on.
JTrackers simple concept is perfect for quick quoting and order taking. The connection to Central Dispatch is a huge plus. Easy quoting, booking, posting and dispatching makes profits a breeze. In my honest opinion, staring at a green interface has a big affect on your attitude to make money. What is Coming
BATS blue interface makes me cry
On January 1, 2022, brokers who have not used BATS CRM due to the constant flow of work that we all know and love, will find themselves confused and disorientated. One month notice is not enough to prepare for this.
Add that ugly blue interface to the mix. You will feel depressed on a daily bases trying to figure it out. Blue does not make money. Money is Green. Blue is for Facebook and Twitter. Come on Central Dispatch. What are you people doing???
You must be BAT 💩 CRAZY! Central Dispatch Betrayed Subscribers
BATSCRM a BATSCAM? I cant unsee it now!
Go try BATS CRM if you wish.
Try to figure it out if you can. If you were accustomed to JTracker, come back and leave a comment anywhere on here. Interact with me. Let me know what you think. Thats why I opened this website. Tell me what you think of this forced migration. They say its Not forced. Everyone received a surprise pop up with the announcement on December 1st, 2021. Basically, they are sending all of our company data to BATS CRM on January 1st, 2022. Wow. Talk about timing. They are even giving us the first month free. The month of December. Thats nothing but the free trial you get when you started JTracker. Most of us will be using JTracker till the last minute because BATS CRM is so confusing. "Hurry up and get ready! Dont worry about it. Transfer ALL your data to a company accused of thievery multiple times. Who cares?? Brokers are dumb. They wont know what hit them. When they cant figure out the new system, they will go out of business. Less competition for Ship Your Car Now. And while they Drown in confusion, we will siphon ALL their leads. First dibs for Ryan Serpa and the funky bunch." Dont underestimate brokers Central Dispatch. Just look at it. BATSC[R]M BATSC[A]M Change the R to an A. These people think we are stupid. |
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Detailed report regarding the data migration from JTracker to BATS CRM managed by iBility Media and conducted by Central Dispatch. 
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